Frequently Asked Questions

Q: What kind of payments doyou accept

A: We accept all major credit cards and PayPal, wire transfer and Western Union .

For established customers, check payments can be arranged.

Q: What if I have a problem with my order?

A: At Wonder Flowers, we insist on sending you the highest quality and freshest rose available. We're so confident in our quality and freshness that we guarantee our product 100%. If, however, you are not satisfied with a box of flowers, you should call our office the same day as delivery. We will arrange for immediate pickup of the box and will either credit your account 100% or offer a 100% refund. This policy is limited to one box per shipment. We may request you email us digital proof along with your written explanation so that we can thoroughly investigate the problem directly with our farms. As cut flowers are perishable, Wonder Flowers can only consider a credit when the claim is made the same day as the shipment is delivered. Upon inspection of the returned box we will decide if our quality is up to your standards for future shipments. A 25% cancellation fee applies on all orders not yet shipped or packaged. No cancellations are allowed once flowers are packaged and/or shipped. Please remember that Wonder Flowers will not accept claims for more than one box per shipment and all original contents must be included with digital picture proof. Your decision to purchase from Wonder Flowers confirms your acknowledgment and acceptance of our policies.

Q: Will there be a steady weekly supply on varieties I like, especially during a Holiday time?

A: We carry most popular roses along with dozens of other flowers for all occassions.

Q: Can I depend on fixed prices if I set up a standing order?

A: Yes. Customers who commit to a standing order are assured of fixed prices year around. Standing order customers receive first priority on all product availability.

Q: How do I get a price on the flowers I'd like to order?

A: In order to pass on the lowest possible prices to our customers, we do not post our prices on Wonder Flowers. Prices vary depending on the number of flowers and varieties ordered, stem length and month of delivery. As such, in order to pass on the lowest prices possible, we kindly request you submit your request and you will be pleased surprise with our competitive prices. Or call us at your convenience so that one of our trained sales representatives can work with you on an individual basis to ensure you get the lowest price possible.